Terms of sale
We guarantee the reliability of our products. For the exact warranty conditions, please refer to the descriptions in the catalogue and the specifications stated in the operating instructions. For two full years from the date of your invoice, we will ensure that your warranty claims are fulfilled and that you are provided with high-quality service.
We must be notified of obvious defects immediately, but within 14 days following delivery at the latest. We shall repair the defects or provide you with a replacement. Please keep the goods available for us. Transport defects must be reported to the shipping company AND us immediately.
Return and cancellation
You have a general right to return goods within a period of 14 days. You are obliged to return the goods to us in the same condition as they arrived and to take reasonable care ensuring that the goods are received by us and are not damaged in transit. The return address is
Polstjärnegatan 4 H
We will immediately settle any credit which arises as a result of a return, unless you wish to use this credit to place a further order. If, contrary to experience, the goods do not meet your expectations and our high standards of quality, please contact our complaints department. In case of a problem on your part, there is a generous policy in place, to deal with events following the expiry of the 14-day grace period. You can always talk to us.
All prices in this web shop include V.A.T. at the current valid rate.
Shipments will have to be charged according to the current and valid postal charges.
How you can pay
For all orders you will be able to use the following method of payment:
We accept Visa or Mastercard. All credit card data will be transferred SSL-encrypted.
Delivery is carried out via Mail or parcels service - generally within 14 days. However, please remember that our products are not mass-produced articles. We will not always be able to avoid longer delivery times. In such cases, the order can also be carried out in partial shipments.
For deliveries made to EU member countries the currently valid VAT will be charged.
For deliveries made to non-EU member countries the amount of VAT included in our prices is subtracted.
However, the price increases by the amount of the corresponding import sales tax for your country. The exact amount of the customs duty depends on your country’s legal regulations and the individual product.
You will receive a certificate of origin printed on the invoice. We will not always be able to avoid longer delivery times. In such cases, the order can also be carried out in partial shipments.
Our offer is subject to change without notice. Because our products are not mass-produced articles, slight deviations from the photographs and specifications contained in the website may occur.
In order to process your order, we store your address and all order-related data. We are, of course, obliged to comprehensively protect your personal data in accordance with Swedish data protection legislation. In addition, we assure that your address will not be forwarded to third parties, and will only be used within the Marinarmatur AB group of companies.
Delivery contracts which are concluded with us are subject to Swedish law.
Insofar as can be agreed, the court of jurisdiction is Gothenburg Sweden.
Contracts with Marinarmatur AB are only governed by these terms and conditions.